Maintain your equipment performance
Contract Foundation
The Performance Contract
The Performance Contract gives you access to personalised after-sales support tailored to your equipment and production priorities. It provides dedicated terms for on-site interventions, remote assistance, spare parts and machine monitoring. You have a dedicated contact who knows your installation, anticipates potential issues and helps you keep your line operating under the right conditions.
- A bespoke contract
- Preventive monitoring of your installations
- Confidence in your machine performance
- Experts who know your equipment
Performance Contract Options
Preventive Maintenance Report Options
Choose the frequency of your preventive maintenance report according to your requirements: monthly, quarterly, every six months or annually.
Preventive Maintenance Report
Available options
Machine performance reportMonthly
Machine performance reportQuarterly
Machine performance reportEvery six months
Machine performance reportAnnually
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Remote Maintenance Options
Choose the amount of remote maintenance that best suits your organisation and your requirements for support, machine monitoring and production responsiveness.
Remote Maintenance
Available options
Remote Maintenance+ 10h
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Spare Parts Availability Options
Adjust spare parts availability according to your maintenance priorities and production constraints.
Spare Parts
Available options
Spare parts availability24/7
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Technical Day Options
Schedule technical days to train your teams, monitor your machines or work on potential improvements.
Technical Days
Available options
Maintenance technical dayPost-audit
Training technical day
Improvement technical day
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Support Response Time Options
Set a support response time that reflects your production constraints and the level of support required.
Support Response Time
Available options
Maximum support response time24 h
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Our Services
Spare Parts
JYGA supplies spare parts for its packaging machines, helping you carry out maintenance operations and minimise prolonged downtime. Using your equipment reference, our After-Sales Service team identifies the appropriate components and advises you on the parts to replace. You benefit from clear follow-up, technical advice and fast handling of your requests.
Audits
JYGA carries out audits on your packaging machines to identify inspection points, adjustments to be made and actions to be planned. Our teams assess the condition of the equipment, how it is used in production, critical parts, operator access and any issues identified. Following the audit, you receive clear feedback to help you prioritise maintenance and improvement actions.
Troubleshooting
In the event of a stoppage or malfunction, the JYGA After-Sales Service team helps you identify the cause of the problem and organise the appropriate response. Depending on the situation, our teams can provide remote support or travel to your site to return your machine to service. The aim is to establish a clear diagnosis, define the actions to be taken and help you restart production as quickly as possible.
Machine Upgrades
JYGA supports the upgrading of your packaging machines as your requirements change: new formats, higher throughput, product adaptations, additional options or layout changes. Our teams assess the existing equipment, identify possible modifications and propose a solution that is consistent with your line. This approach helps extend the service life of your equipment while aligning it with your current objectives.
Training
JYGA trains your teams in the operation and maintenance of your packaging machines. Training sessions can be organised during commissioning, after a machine upgrade or to meet an internal requirement. Your operators, technicians and line managers gain greater autonomy in machine operation, adjustments, format changeovers and routine checks.
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We are here to advise you and recommend solutions tailored to your requirements.